11 Feb Install MadCap Flare and MadCap Lingo In Windows ARM

If you’re trying to install MadCap Flare on a Windows ARM system—whether you’re using a MacBook Pro M1 with Parallels, another Apple Silicon machine, or a standard Windows ARM device—you might run into a frustrating error: “Setup Cancelled. The operation was cancelled. No changes have been made.“

I recently encountered this issue while using Parallels 20 with Windows ARM. After some digging, I discovered the problem is likely tied to a specific version of Microsoft Visual C++ Redistributable that’s installed. If you’re working with a fresh Windows setup, you might not see this error at all. But if you do, don’t worry—I’ve got you covered.

Below, I’ll walk you through the steps to resolve this issue and get both MadCap Flare and Lingo up and running smoothly. Let’s dive in!

Steps to Fix:

This is the error you’ll see when trying to install MadCap Flare.

Remove the old version(s) of Visual C++.

Restart Windows. This is a very important step!

Reinstall MadCap Flare—it should now install without issues.

Install MadCap Lingo, which should also work seamlessly.